Refund and Returns Policy

Introduction

This Refund and Returns Policy outlines the terms and conditions governing returns, refunds, and exchanges for products purchased from https://www.melvira.store. By making a purchase, you agree to comply with this policy.

Return Eligibility

Timeframe

Items may be returned within 30 days of the original purchase date. The item must be in its original condition, unworn, unused, and with all tags attached.

Non-Returnable Items

Certain items are not eligible for return, including:

• Gift cards
• Downloadable software products
• Personalized or custom-made items
• Items marked as final sale

Return Process

Initiating a Return

To initiate a return, please contact our customer service team at [email protected] or +1 (405) 891-1918. You will receive instructions on how and where to send your item.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service and purchasing shipping insurance.

Refunds

Processing Time

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10 business days to your original payment method.

Partial Refunds

Partial refunds may be granted if the returned item shows signs of use, damage, or is not in its original condition.

Exchanges

We only replace items if they are defective or damaged upon receipt. To request an exchange, contact us at [email protected] with your order number and details about the product you would like to exchange.

Contact Information

If you have any questions about our Refund and Returns Policy, please contact us:

• Email: [email protected]
• Phone: +1 (405) 891-1918
• Address: 1497 North 22nd Lane, Oklahoma City, Oklahoma 73193, United States

Policy Changes

https://www.melvira.store reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Continued use of our services after changes constitutes acceptance of the revised policy.